Privacy Policy

This Privacy Policy explains how Caves of Hercules — Grottes d'Hercule ("we", "us") collects, uses, and protects information when you visit herculescaves.com or purchase tickets through our site.

Information we collect

• Booking information: name, email address, and order details when you buy tickets.
• Contact form submissions: name, email, and message content when you write to us.
• Usage data: basic, non-identifying analytics such as pages visited and device type, used to improve the site.

How we use your information

We use the information above to:

• Process and confirm ticket orders, and send your mobile ticket PDF
• Respond to questions submitted via the contact form or WhatsApp
• Maintain and improve the security and performance of the site

We do not sell your personal information to third parties.

Payment processing

Ticket payments are processed by a third-party payment provider. We do not store your full card details on our servers. Refer to your payment provider's own privacy policy for details on how they handle payment data.

Cookies

We use only essential cookies required for the site to function, plus optional analytics cookies to understand aggregate visitor trends. You can control cookies through your browser settings.

Data retention

Booking records are kept for as long as reasonably necessary for accounting, dispute resolution, and legal compliance purposes, after which they are deleted or anonymized.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@herculescaves.com.

Contact

Questions about this policy can be sent to info@herculescaves.comor via our contact page.